Returns & Exchanges

At Zinko, we want you to be completely satisfied with your home decor and furniture purchases. If an item doesn't meet your expectations, our straightforward return policy allows for exchanges or refunds within 14 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email or phone with your order number and the reason for the return to receive a Return Authorization.

• 2.
  Prepare the Package

  Ensure the items are in their original packaging, unused, and include all assembly parts and manuals to qualify for a full refund.

• 3.
  Schedule a Pickup

  Once approved, we will coordinate with our logistics partner to collect the items directly from your home at a time that suits your schedule.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned goods, your refund will be processed to your original payment method within 7 to 10 business days.